Privacy Policy

We are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information when you engage with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, and phone number.

  • Payment Information: Credit card details and billing address (processed securely via third-party payment processors).

  • Booking Details: Information related to your booking, such as date, location, and house details.

3. Data Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist in delivering our services

  • Legal Compliance: To comply with legal obligations or to protect our rights.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by law. Once your information is no longer needed, we will securely delete or anonymise it.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request to correct any inaccurate or incomplete information.

  • Deletion: You can request the deletion of your personal information, subject to certain exceptions.

2. How We Use Your Info

We use your personal information for the following purposes:

  • To process your bookings and payments.

  • To communicate with you regarding your booking.

  • To improve our services and customer experience.

4. Data Security

We implement various security measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

6. Cookies

Our website uses cookies and similar technologies to enhance your experience on our site. You can set your browser to refuse cookies or alert you when cookies are being sent among other preferences.

8. Amendments

We may update this privacy policy from time to time. We will notify you of any significant changes that have been made.